Subject: Ticket Assigned - Conversation with husnain / refund
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 07:02:17 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with husnain / refund husnain                    Bot:  Hi again! Bot:  Please enter your name Customer:  husnain Bot:  Hi Husnain ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9638975065 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:36 AM, 10th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. I'm happy to help you?           10:38 AM, 10th Mar    
                  husnain                    Hi prince           10:39 AM, 10th Mar                     husnain                    Can you tell me status of my return           10:39 AM, 10th Mar                   Prince                   Kindly allow us a moment to check.           10:41 AM, 10th Mar                   Prince                   It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days           10:45 AM, 10th Mar                     husnain                    When did you receive the return           10:48 AM, 10th Mar                   Prince                   Our courier partner collect your return on 8 Mar, 2021 and it reached our warehouse on 09 Mar, 2021.           10:49 AM, 10th Mar                     husnain                    Why there is no follow up from        
    10:51 AM, 10th Mar                     husnain                    Uour sid           10:51 AM, 10th Mar                   Prince                   We sincerely apologize for any inconvenience caused.           10:51 AM, 10th Mar                   Prince                   We would like to inform you that it will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days           10:53 AM, 10th Mar                     husnain                    So i will get my refund today or tomorrow           10:53 AM, 10th Mar                   Prince                   Once the refund processed from our side you'll receive the confirmation email on your registered email address.           10:54 AM, 10th Mar                   Prince                   Is there anything else i can help you with?           10:
 56 AM, 10th Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:58 AM, 10th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:01 AM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2221327