Subject: Ticket Assigned - Conversation with abdul razak / order status
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 06:43:41 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdul razak / order status abdul razak                    Bot:  Hi again! Bot:  Please enter your name Customer:  abdul razak Bot:  Hi Abdul Razak ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6280038281 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:31 AM, 10th Mar                     abdul razak                    I have ordered on 3 March n it’s still showing processing           10:31 AM, 10th Mar                     abdul razak                    6281196817 this was ordered on 7march n is still under process           10:32 AM, 10th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. I'm happy to help you?           10:35 AM, 10th Mar                     abdul razak                    ?           10:35 AM, 10th Mar                   Prince                   Kindly allow us a moment to check.           10:36 AM, 10th Mar                   Prince                   We would like to inform you that your order has now arrived at the store for collection, and is ready for pick-up.  We request you to visit the store and collect your order. You need to bring the following with you to collect your order:  1. Your confirmation email, the text message you receive 2. Identification. This should be either: - Valid National ID or Iqama Number - Valid driver's license or passport featuring a current photograph  The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.           10:37 AM, 10th Mar                   Prince                   Is there anything else i can help you with?           10:40 AM, 10th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:43 AM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2221232