Subject: Ticket Assigned - Conversation with bayan / return
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 06:36:03 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bayan / return bayan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bayan Bot:  Hi Bayan ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966555214799            10:15 AM, 10th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. I'm happy to help you?           10:18 AM, 10th Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:20 AM, 10th Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:23 AM, 10th Mar                     bayan                    I requested a return for order 6279484590, but I don’t have the box. Only the items.           10:25 AM, 10th Mar                     bayan                    I tried to call you but no one answer           10:26 AM, 10th Mar                   Prince                   You can return it without the box.           10:27 AM, 10th Mar                   Prince                   Just put these items in another box.           10:28 AM, 10th Mar                   Prince                   Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # RP0310210002979.           10:30 AM, 10th Mar                   Prince                   Is there anything else i can help you with?           10:33 AM, 10th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:35 AM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2221193