Subject: Ticket Assigned - Conversation with rajiv adhikari / order status
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 06:23:27 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rajiv adhikari / order status rajiv adhikari                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Rajiv Adhikari ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:05 AM, 10th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. I'm happy to help you?           10:10 AM, 10th Mar                     rajiv adhikari                    Hi           10:13 AM, 10th Mar                     rajiv adhikari                    Hi Delivered  13 minutes ago Just now i make a order of 2 item but not at the same time. So do i have to pay both shipping charge?           10:14 AM, 10th Mar                     rajiv adhikari                    I need you to put that item together so I dont have to pay extra charges           10:14 AM, 10th Mar                   Prince                   We would like to inform you that we're unable merge two order items in single order as you have placed two different orders.           10:15 AM, 10th Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:17 AM, 10th Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:20 AM, 10th Mar                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           10:23 AM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2221129