Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 09 Mar 2021 09:53:07 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>
<div>
<div>there are some item already cancel , the clothes i mean ,, its placed again or what ?! </div>
<div dir="ltr">
<div dir="ltr" style="">
<div dir="ltr">
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
</div>
</div>
</div>
</div>
</div>
<div>
<br>
</div>
<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Huda mohamed &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 9, 2021 1:49:57 PM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2207724] - Returns
</div>
<div> </div>

<div>
<div>
<div>
<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">you mean the items which canceled. its placed ?!!! </div>
</div>
<div>
<br>
</div>
<div class="x_ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
<hr style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr">
<font color="#000000" style="font-size:11pt"><b>From:</b> Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 9, 2021 1:47:07 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2207724] - Returns</font>
<div> </div>
</div>
<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Ahmed,<br>
<br>
Thank you for reaching out to us and giving us the opportunity to serve you.<br>
<br>
We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (9640467073) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically,
 in this case, as we can the payment was captured again and a new order was placed successfully which is: (9640465130).<br>
<br>
The payment has been captured only once from your account which is for the new successfully placed order.<br>
<br>
Once this order has been shipped out you will receive an email notification for the same containing the tracking details.<br>
<br>
We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br>
<br>
Thank you for shopping with us and have a great day! Stay Safe!<br>
<br>
Your Friends,<br>
The Support Team</div>
</div>
</div>

</div>
</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2207724