Subject: Ticket Assigned - Conversation with hi / return
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 09 Mar 2021 08:27:05 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi /  return hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0526475745            12:14 PM, 09th Mar                     hi                    Dear Sir / Madam After Greetings We would appreciate if you could kinldly  arrange for the pick up of the following products  and arrange for the refund , the total is AED 82. Juniors Graphic Print T-shirt with Round Neck and Short Sleeves Juniors Graphic Print T-shirt with Round Neck and Short Sleeves Colour:YellowSize:10-11 yrsQuantity:1 AED 19 Juniors Striped T-shirt with Round Neck and Short Sleeves Juniors Striped T-shirt with Round Neck and Short Sleeves Colour:WhiteSize:10-11 yrsQuantity:1 AED 19 Juniors Graphic Print T-shirt with Round Neck and Short Sleeves Juniors Graphic Print T-shirt with Round Neck and Short Sleeves Colour:RedSize:10-11 yrsQuantity:1 AED 19 Printed T-shirt with Crew Neck and Short Sleeves Printed T-shirt with Crew Neck and Short Sleeves Colour:GreySize:SQuantity:1 AED 25           12:14 PM, 09th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           12:15 PM, 09th Mar                     hi                    Hi Prince           12:16 PM, 09th Mar                     hi                    We would appreciate if you could kindly  arrange for the pick up of the following products  and arrange for the refund , the total is AED 82. Juniors Graphic Print T-shirt with Round Neck and Short Sleeves Juniors Graphic Print T-shirt with Round Neck and Short Sleeves Colour:YellowSize:10-11 yrsQuantity:1 AED 19 Juniors Striped T-shirt with Round Neck and Short Sleeves Juniors Striped T-shirt with Round Neck and Short Sleeves Colour:WhiteSize:10-11 yrsQuantity:1 AED 19 Juniors Graphic Print T-shirt with Round Neck and Short Sleeves Juniors Graphic Print T-shirt with Round Neck and Short Sleeves Colour:RedSize:10-11 yrsQuantity:1 AED 19 Printed T-shirt with Crew Neck and Short Sleeves Printed T-shirt with Crew Neck and Short Sleeves Colour:GreySize:SQuantity:1 AED 25           12:17 PM, 09th Mar                   Prince                   Please do let us know the order number?           12:18 PM, 09th Mar                     hi                    9640222029           12:19 PM, 09th Mar                   Prince                   Kindly allow us a moment to check your order details.           12:21 PM, 09th Mar                     hi                    ok           12:22 PM, 09th Mar                   Prince                   Kindly confirm us is your order delivered to you?           12:24 PM, 09th Mar                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:26 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2215516