Subject: Ticket Assigned - Conversation with kamlesh / order status
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 09 Mar 2021 08:24:45 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kamlesh / order status kamlesh                    Bot:  Hi again! Bot:  Please enter your name Customer:  kamlesh Bot:  Hi Kamlesh ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:08 PM, 09th Mar                     kamlesh                    Order no is 4536195871           12:09 PM, 09th Mar                     kamlesh                    /startOver           12:12 PM, 09th Mar                   Bot                   يرجى إدخال اسمك           12:12 PM, 09th Mar                     kamlesh                    /startOver           12:15 PM, 09th Mar                   Bot                   يرجى إدخال اسمك           12:15 PM, 09th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           12:16 PM, 09th Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           12:19 PM, 09th Mar                     kamlesh                    /startOver           12:20 PM, 09th Mar                   Prince                   How may i help you today?           12:21 PM, 09th Mar                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:24 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2215505