Subject: New Reply Received - Return of items
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 09 Mar 2021 06:14:57 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Return of items  Ticket comment <div dir="ltr">
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<div>  Dear Support Team,  <b><br></b>
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<div><b><br></b></div>
<div>With reference to the forwarded email and the following summary your prompt action is requested.</div>
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<div><table class="gmail-MsoTableGrid" border="1" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border:none">
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  <td width="128" style="width:95.75pt;border:1pt solid windowtext;padding:0in 5.4pt">
  <div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><b><span style='font-size:12pt;font-family:"Times New Roman",serif'>Order No.</span></b></div>
  </td>
  <td width="128" style="width:95.75pt;border-top:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding:0in 5.4pt">
  <div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><b><span style='font-size:12pt;font-family:"Times New Roman",serif'>Return
  Requested on</span></b></div>
  </td>
  <td width="128" style="width:95.75pt;border-top:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding:0in 5.4pt">
  <div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><b><span style='font-size:12pt;font-family:"Times New Roman",serif'>Products
  Picked on</span></b></div>
  </td>
  <td width="128" style="width:95.75pt;border-top:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding:0in 5.4pt">
  <div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><b><span style='font-size:12pt;font-family:"Times New Roman",serif'>Refund Status</span></b></div>
  </td>
 </tr>
 <tr>
  <td width="128" style="width:95.75pt;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:1pt solid windowtext;border-top:none;padding:0in 5.4pt">
  <div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:12pt;font-family:"Times New Roman",serif'>6277363067</span></div>
  </td>
  <td width="128" style="width:95.75pt;border-top:none;border-left:none;border-bottom:1pt solid windowtext;border-right:1pt solid windowtext;padding:0in 5.4pt">
  <div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:12pt;font-family:"Times New Roman",serif'>28-02-21</span></div>
  </td>
  <td width="128" style="width:95.75pt;border-top:none;border-left:none;border-bottom:1pt solid windowtext;border-right:1pt solid windowtext;padding:0in 5.4pt">
  <div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:12pt;font-family:"Times New Roman",serif'>01-03-21</span></div>
  </td>
  <td width="128" style="width:95.75pt;border-top:none;border-left:none;border-bottom:1pt solid windowtext;border-right:1pt solid windowtext;padding:0in 5.4pt">
  <div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:12pt;font-family:"Times New Roman",serif'>Processed on</span></div>
  <div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:12pt;font-family:"Times New Roman",serif'>03-03-21</span></div>
  </td>
 </tr>
 <tr>
  <td width="128" style="width:95.75pt;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:1pt solid windowtext;border-top:none;padding:0in 5.4pt">
  <div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:12pt;font-family:"Times New Roman",serif'>6275470077</span></div>
  </td>
  <td width="128" style="width:95.75pt;border-top:none;border-left:none;border-bottom:1pt solid windowtext;border-right:1pt solid windowtext;padding:0in 5.4pt">
  <div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:12pt;font-family:"Times New Roman",serif'>22-02-21</span></div>
  </td>
  <td width="128" style="width:95.75pt;border-top:none;border-left:none;border-bottom:1pt solid windowtext;border-right:1pt solid windowtext;padding:0in 5.4pt">
  <div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style='font-size:12pt;font-family:"Times New Roman",serif'>01-03-21</span></div>
  </td>
  <td width="128" style="width:95.75pt;border-top:none;border-left:none;border-bottom:1pt solid windowtext;border-right:1pt solid windowtext;padding:0in 5.4pt">
  <div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><b><span style='font-size:12pt;font-family:"Times New Roman",serif;color:red'>Still
  in Progress</span></b></div>
  </td>
 </tr>
</tbody>
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<div style="font-size:x-small;color:rgb(102,0,0)"> </div>
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<div style="font-size:x-small"><font color="#000000"><br></font></div>
<div style=""><font color="#000000" style=""><b>Regards</b></font></div>
<div style=""><font color="#000000">Sharafat Ali</font></div>
<div style=""><font color="#000000" style="">0541737418</font></div>
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<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">sharafat ali</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Thu, Mar 4, 2021 at 10:18 AM<br>Subject: Re: [#2166555] - Return of items<br>To: Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="ltr">
<div dir="ltr">Dear Support Team,<div><br></div>
<div>Thanks for your response. Please note that refund for order # 6277363067 has been processed while return for order # 6275470077 is still remaining.<br><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">
<div><div align="center" style="text-align:-webkit-center"><br></div></div>
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<div><b>Regards</b></div>
<div> </div>
<div><b><font color="#660000">Sharafat Ali</font></b></div>
<div>
<span style="font-size:x-small">Mob. No. +966-541737418</span><br>
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<font><font color="#660000"><div> </div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Wed, Mar 3, 2021 at 11:43 AM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Sharafat,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the inconvenience caused.<br><br>We have forwarded your query to the courier team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2166555