Subject: New Reply Received - Shose with different size
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Mar 2021 05:28:34 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Shose with different size   Ticket comment <div dir="rtl" style="">
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<img id="id-E4C2723C-C5A7-4090-B4CC-E08E1BC7AF63" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5OTY1MTkxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bOxe95lt1ICWx65lfi8ba9phh12Vm6CrxAAcWeUubXE" alt="Image.jpeg" style="max-width: 100%"><img id="id-5B47BCE7-1129-4FEB-BB41-52E08140CBF1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5OTY1MTkxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KcKQ01M9pF1tabRFtQXFwb11xod16ZEuOCwXfwGtjVo" alt="Image.jpeg" style="max-width: 100%"><img id="id-D64F8EFE-6039-4912-B2CC-AB761BBE6672" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5OTY1MTkxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RaQ4DPI_KINgMpKwtTBmODYzsxTwF-Cd7xw7-S1BQBU" alt="Image.jpeg" style="max-width: 100%"><img id="id-B1E4DEB0-1373-4B12-A2B9-9C440F198333" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5OTY1MTkxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pP4rinIf7zElmzjge82SP6Y54NwTyo4j9NlR-5Lx3OM" alt="Image.jpeg" style="max-width: 100%"><br>
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<div dir="ltr">I received different size for each side </div>
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<div id="divRplyFwdMsg" dir="rtl"><font><b>من:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>تاريخ الإرسال:</b> الثلاثاء, مارس 9, 2021 9:20 ص<br>
<b>إلى:</b> [email-masked]<br>
<b>الموضوع:</b> Shose with different size
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2200120</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2200120<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Prince Malik : </div>
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<div dir="ltr">Hi Marwan,<br>
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Thank you for getting in touch with us.<br>
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With reference to order # 9639242356.<br>
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We sincerely apologize for the inconvenience caused.<br>
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This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br>
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Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br>
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We would also request you to provide us some snapshots of the wrong item you have received along with the item name.<br>
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We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2200120