Subject: Ticket Assigned - ORDER NUMBER 9639898942
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 09 Mar 2021 02:10:40 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  ORDER NUMBER 9639898942 Hi,

We received our order today (ORDER NUMBER 9639898942, Britax Romer Dualfix
i-SIZE) and the baby car seat was clearly used. We request for this to be
replaced or refunded.
Photos attached:
1. Box was open and resealed,
2. Scratches and dirt on plastic parts,
3. Scratches and dirt on plastic parts,
4.  Scratches and dirt on plastic parts,
5.  Scratches and dirt on plastic parts, damages to back side opening panel
(cant close, handle broken) fabric not fitting,
6.  Scratches and dirt on plastic parts, damages to back side opening panel
(cant close, handle broken) fabric not fitting,
7. Handle from the back side opening panel,
8. Tags were removed.

This is highly unacceptable and we request your response and action as soon
as possible. We are talking about safety of an infant here and selling and
sending used items is absolutely unacceptable.

Kind Regards,

Nikola Nikolic
Email: [email-masked]
Phone: 00971556997578
LinkedIn: qa.linkedin.com/pub/nikola-nikolic/43/235/866/

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2203602