Subject: New Reply Received - Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Mar 2021 19:39:43 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div>This delay in the response is showing why your employees are behaving with this rude way with your customers. I will try to avoid the shopping in Center point! <br><br>
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<div><span style="background-color: rgba(255, 255, 255, 0)">Sent from a mobile device. Please excuse typos and brevity...</span></div>BR<div>Islam Adel//</div>
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<div>On 8 Mar 2021, at 11:00 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Islam,<br><br>Thank you for your patience.</div>
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<div dir="ltr">We apologize for the inconvenience caused to you.<br><br>This is clearly not the experience we want our customers to have when they shop with us.<br><br>Please consider this a rare exception. We have now taken your valuable feedback and shared it with the concerned team. They are going to make sure that this doesn't happen with you in your future purchases.<br><br>Feel free to get in touch with us for further assistance. ​<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2050033