Subject: New Reply Received - Refund
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 19:03:11 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Refund  Ticket comment <div dir="ltr">If i payed cash why cant i get my money back?</div>
<div dir="ltr">This is clearly your fault and not mine. What will i do with a voucher when the pink bed i wanted is not avaliable? </div>
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<blockquote>7 mars 2021 kl. 11:40 skrev Babyshop &lt;[email-masked]&gt;:<br>
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<div dir="ltr">Hi Natali,<br>
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Thank you for getting in touch with us.<br>
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With reference to order # 9634915143.<br>
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We sincerely apologize for the inconvenience caused.<br>
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This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are sceptical about your future purchases.<br>
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Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br>
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As per the record we can see that we have created a return request for the damaged item on 05 Mar, 2021.<br>
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Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # RP030521001946.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2194924