Subject: New Reply Received - Order# 8237734401 wrong items
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 17:19:43 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Order# 8237734401 wrong items  Ticket comment <div dir="ltr">
<div>Dear Team,</div>
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<div><b>This is inappropriate to transfer my payment in Max credit wallet without my concern.</b></div>
<div><b>I want my money back as per below bank account details or deliver my items that I selected online.</b></div>
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<div>Name - <span style="color:rgb(0,0,0);font-family:daxregular;font-size:15px">HUSSAIN DAMAN AJAZ DAMAN</span>
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<div>Account# - <span style="color:rgb(93,94,94);font-family:daxmedium;font-size:14px">2011754393</span>
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<div>Iban # - <span style="color:rgb(93,94,94);font-family:daxmedium;font-size:14px">KW36NBOK0000000000002011754393</span>
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<div><br></div>Regards,<div>Hussain Daman</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Mar 5, 2021 at 12:23 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Hussain,<br><br>Thank you for getting in touch with us.<br> <br>With reference to order # 8237734401.<br><br>We sincerely apologize for the inconvenience caused.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br><br>We would like to inform you that we have processed the refund of amount (KWD 5.8) in your my credit wallet. You can use your my credit account in your online purchase in 5 easy steps:<br> <br>Step 1 - Simply log onto your account<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2166181