Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 15:50:18 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re:   Ticket comment <div style="direction: ltr">Dear Sir, </div>
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<div style="direction: ltr">I received my order today and the shoe color is Black not yellow. </div>
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<div style="direction: ltr">Please let me know on the replacement. </div>
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<div style="direction: ltr">Best Wishes, </div>
<div style="direction: ltr">Fatima Ali </div>
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<div>On 5 Mar 2021, at 2:34 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Fatima,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 7439275967.<br><br>We would like to inform you that you'll get the same color for which you've placed the order and your order has now arrived at the store for collection, and is ready for pick-up.<br><br>We request you to visit the store and collect your order. You need to bring the following with you to collect your order:<br><br>1. Your confirmation email, the text message you receive<br>2. Identification. This should be either:<br>- Valid National ID<br>- Valid driver's license or passport featuring a current photograph<br><br>The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2180200