Subject: Ticket Assigned - Conversation with hai / password reset
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 12:07:11 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hai / password reset hai                    Bot:  Hi again! Bot:  Please enter your name Customer:  hai Bot:  Hi Hai ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer 
 for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97430621212            03:44 PM, 07th Mar                     hai                    K           03:44 PM, 07th Mar                     hai                    I can't open my app when i download that time i give only my mob no           03:45 PM, 07th Mar                     hai                    30621212           03:46 PM, 07th Mar                     hai                    Now i forgott my password thay asking email ID           03:49 PM, 07th Mar                     hai                    If i give my email id opened new app old purchased details and refund not there           0
 3:49 PM, 07th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           03:50 PM, 07th Mar                   Prince                   As we have checked this contact number is not registered with us. so kindly provide us the contact number from which you have made your account.           03:52 PM, 07th Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           03:53 PM, 07th Mar                     hai                    Please check this mob no 31141524           03:54 PM, 07th Mar                   Prince                   Kindly allow us a moment to check.           03:55 PM, 07th Mar                     hai                    K           03:55 PM, 07th Mar                   Prince                   This is also not registered with us.           03:56 PM, 07th Mar                     hai                    Your refund for order 4535626416 is on its
  way & will be credited in 5-7 business days. Please check your email for more details.           03:57 PM, 07th Mar                     hai                    This sms i got at 20 feb still i didn't get back refund           03:59 PM, 07th Mar                   Prince                   Please allow us a moment to check.           04:00 PM, 07th Mar                     hai                    K           04:00 PM, 07th Mar                   Prince                   We would like to inform you that we have processed the refund of amount (QAR 258) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           04:01 PM, 07th Mar                     hai                    But i can't open my app please help me for open           04:03 PM, 07th Mar                  
    hai                    I forgott password           04:03 PM, 07th Mar                   Prince                   As i can see you've entered this email address ([email-masked]).           04:04 PM, 07th Mar                   Prince                   And this ths contact number (+97430621212).           04:04 PM, 07th Mar                     hai                    Ys that's my email id           04:04 PM, 07th Mar                     hai                    Mob no also same           04:05 PM, 07th Mar                   Prince                   Please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email address. 3. Check your registered email inbox/spam folder. 4. Click on the password reset link and change your password. 5. You can login now with your new password  Please do not hesitate to write back to us if the issue still persists. We will be happy to investigate fu
 rther.           04:05 PM, 07th Mar                     hai                    Just wait i will try one more time           04:05 PM, 07th Mar                   Prince                   Is there anything else i can help you with?           04:06 PM, 07th Mar                     hai                    K thanks           04:06 PM, 07th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:06 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2204247