Subject: Ticket Assigned - Conversation with anaswara / C&C
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 07:53:22 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anaswara / C&C anaswara                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anaswara Bot:  Hi Anaswara ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9640017827 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do
  rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555791063            11:40 AM, 07th Mar                     anaswara                    Thanks           11:41 AM, 07th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:41 AM, 07th Mar                     anaswara                    Hi           11:41 AM, 07th Mar                     anaswara                    Sasha Textured Zip Around Wall...  +1item(s) of your order 9640017827 are ready for pick up at Centrepoint  Al Ghurair Centre. Please bring your govt. issued ID & this SMS.           11:41 AM, 07th Mar                     anaswara                    I just got this message now           11:41 AM, 07th Mar                     anaswara                    I had ordered for a wall
 et and flats           11:42 AM, 07th Mar                     anaswara                    I just want to check if both are ready in the store           11:42 AM, 07th Mar                     anaswara                    As I am not able to track details in the app           11:42 AM, 07th Mar                   Prince                   Please do let us know the second order number?           11:42 AM, 07th Mar                     anaswara                    It's showing processing in app           11:42 AM, 07th Mar                     anaswara                    It's showing in the same order           11:43 AM, 07th Mar                     anaswara                    One flat shoe and wallet I ordered           11:43 AM, 07th Mar                     anaswara                             11:44 AM, 07th Mar                   Prince                   Kindly allow us a moment to check.           11:45 AM, 07th Mar                     anaswara                    Ok           11:45 AM, 07t
 h Mar                   Prince                   Your order has now arrived at the store for collection, and is ready for pick-up.  We request you to visit the store and collect your order. You need to bring the following with you to collect your order:  1. Your confirmation email, the text message you receive 2. Identification. This should be either: - Valid National ID  - Valid driver's license or passport featuring a current photograph  The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.           11:46 AM, 07th Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:49 AM, 07th Mar                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:53 AM, 07th Mar                                   
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