Subject: Ticket Assigned - Conversation with rizwan / C&C
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 07:33:27 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rizwan / C&C rizwan                    Bot:  Hi again! Bot:  Please enter your name Customer:  rizwan Bot:  Hi Rizwan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9639473410 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507582101            11:18 AM, 07th Mar                     rizwan 
                    hi           11:22 AM, 07th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:25 AM, 07th Mar                     rizwan                    hi prince           11:25 AM, 07th Mar                     rizwan                    9639473410           11:25 AM, 07th Mar                     rizwan                    i want yo know about my above order           11:26 AM, 07th Mar                     rizwan                    i received a message which stated that           11:26 AM, 07th Mar                     rizwan                    on 6th march i received my order           11:26 AM, 07th Mar                     rizwan                    till now i didn't receive any message ormy order           11:27 AM, 07th Mar                   Prince                   Kindly allow us a moment to retrieve your information.           11:27 AM, 07th Mar                     rizwan                    c
 ould you guide me please           11:27 AM, 07th Mar                     rizwan                    yes sure           11:27 AM, 07th Mar                   Prince                   Your order has now arrived at the store for collection, and is ready for pick-up.  We request you to visit the store and collect your order. You need to bring the following with you to collect your order:  1. Your confirmation email, the text message you receive 2. Identification. This should be either: - Valid National ID  - Valid driver's license or passport featuring a current photograph  The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.           11:29 AM, 07th Mar                     rizwan                    but i didn't receive pickup message           11:30 AM, 07th Mar                     rizwan                    how i show that massage           11:31 AM, 07th Mar                   Prince                   We since
 rely apologize for any inconvenience caused. We request go to the store and collect your order but just showing then confirmation message or this chat.           11:32 AM, 07th Mar                     rizwan                    ok thanks           11:32 AM, 07th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:33 AM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2202054