Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Mar 2021 13:53:53 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear </div>
<div>I am agreed what u said but pls help me actually my wife was delivery these days and i was in hospital due to some emergency, really i have too much pain in my feet and i want to exchange only other type of model  and i am not asking for refund money, i am really appreciated if you can help me in this matter, this shoes i purchase with an amount of 200 Sar - kindly consider <br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, March 4, 2021, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Wajeeha,<br><br>Thank you getting in touch with us.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused.<br><br>We see that you want to return your Skechers Air Dynamight Men's Lace-Up Trainers - 232007 which you ordered from our website in Feb.<br><br>As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. You purchased this item on (01 Feb, 2021), so we won't be able to initiate a return request here.<br><br>We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team  </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2185985