Subject: Ticket Assigned - Conversation with hello/ C&C follow up
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 04 Mar 2021 04:36:03 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello/ C&C follow up hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9639237965 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0589486169            08:24 AM, 04th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           08:26 AM, 04th Mar                     hello                    I want to know mu order status           08:27 AM, 04th Mar                   Prince                   Please do let us know your order number?           08:27 AM, 04th Mar                     hello                    9639237965           08:27 AM, 04th Mar                   Prince                   We see that you have placed your order on 02 March, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.   You’ll receive an SMS and an email when your order is ready for collection. ​           08:29 AM, 04th Mar                     hello                    Is it possible to get it today           08:30 AM, 04th Mar                     hello                    Please check t           08:30 AM, 04th Mar                   Prince                   You’ll receive an SMS and an email when your order is ready for collection.           08:31 AM, 04th Mar                     hello                    Ok           08:31 AM, 04th Mar                   Prince                   Is there anything else i can help you with?           08:33 AM, 04th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:35 AM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2186278