Subject: Ticket Assigned - Conversation with hi / no reply
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 03 Mar 2021 06:35:13 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi / no reply hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi i would like to know when will my return be accepted and the amount will be reflected in my credit Bot:  Hi Hi I Would Like To Know When Will My Return Be Accepted And The Amount Will Be Reflected In My Cred ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your ord
 er? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:26 AM, 03rd Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:28 AM, 03rd Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:30 AM, 03rd Mar                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.     
       10:35 AM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2180815