Subject: Ticket Assigned - Replace or refund
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 02 Mar 2021 08:58:26 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Replace or refund Hi Sir,
I collected this bag from max yesterday and it’s a defected piece as it’s
strap is broken.
I am also attaching the picture of it.
The order number is 6276265333
Kindly replace or refund my order.
Regards,
Huma Sibtain

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2161749