Subject: Ticket Assigned - Exchange shoes due to wrong size
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 02 Mar 2021 07:11:36 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Exchange shoes due to wrong size Hi,

Today i got the delivery for my shoes. I have got 2 pair of shoes of which 1 pair has the wrong size due to a misunderstaning on my part. Now i want to exchange that pair for the size 44 which is currently 45. But there is no option for exchange. I have already requested the return. So please guide as i dont want just the return but exchange for same shoes but in size 44. Thank you

Return reference:  1000563477
Order Number:  9637237865

Best Regards,
Muhammad Waqar

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2146440