Subject: New Reply Received - Changing
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 01 Mar 2021 09:55:14 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Changing  Ticket comment <div dir="auto">Hi..<div dir="auto">Yesterday there were a guy from aramex came and take the clothes already i want to confirm that you or not please </div>
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<div dir="ltr" class="gmail_attr">في الاثنين، ١ مارس، ٢٠٢١ ١:٥٠ م Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:<br>
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<div dir="ltr">Hi Hanan,<br><br>Thank you for getting in touch with us.</div>
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<div dir="ltr">We sincerely apologize however, we do not have an exchange option available at this time but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.</div>
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<br>As per the record we can see that you have already created the return request on 27 Feb, 2021.<br><br>Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # 46536983275.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2153337