Subject: Ticket Assigned - Conversation with angelica / delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 01 Mar 2021 08:52:06 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with angelica / delivery angelica                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  angelica Bot:  Hi Angelica ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9638258901 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543976565            12:46 PM, 01st Mar                   Pr
 ince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           12:47 PM, 01st Mar                     angelica                    Hi Prince could you help me track my order 9638258901           12:48 PM, 01st Mar                     angelica                    Yesterday the status was I was not responsive when in fact no one contacted me for the delivery           12:48 PM, 01st Mar                   Prince                   Kindly allow us a moment to check.           12:49 PM, 01st Mar                   Prince                   We would like to inform you that your order is already on its way. You can now track it online at https://rb.gy/t4zw7m using tracking number FP022721000974.   Our courier partner will contact you to arrange a time for delivery. The order should be with you soon.            12:51 PM, 01st Mar                     angelica                    Alright. Thank you           12:51 PM, 01st Mar                   Prince      
              It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:51 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2169941