Subject: Ticket Assigned - Conversation with hi / delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 01 Mar 2021 08:48:14 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi / delivery hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6277708008 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0598431601            12:32 PM, 01st Mar                   Prince                   i, Thank y
 ou for contacting us. My name is Prince. How may I help you?           12:33 PM, 01st Mar                     hi                    Hi Mr. Prince,           12:33 PM, 01st Mar                   Prince                   Hi*, Thank you for contacting us. My name is Prince. How may I help you?           12:34 PM, 01st Mar                     hi                    These are the order no. 627742887 & 6277708008 i have received the message that order is on the way but still there is no update           12:35 PM, 01st Mar                   Prince                   Kindly allow me a moment to retrieve your information.           12:35 PM, 01st Mar                     hi                    Corret order no. 6277428887           12:37 PM, 01st Mar                   Prince                   Thank you for providing us the correct order number.           12:38 PM, 01st Mar                   Prince                   As i can see you have placed your order on 27 Feb, 2021 & 25 Feb, 2021. The orders
  are usually delivered within 3-5 business days.   Our courier partner will contact you to arrange a time for delivery. The order should be with you soon.           12:40 PM, 01st Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           12:43 PM, 01st Mar                     hi                    Thanks for the update.           12:45 PM, 01st Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:47 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2169922