Subject: Ticket Assigned - Conversation with mahmoud badr farghaly/ escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 01 Mar 2021 08:28:59 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mahmoud badr farghaly/ escalation mahmoud badr farghaly                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mahmoud badr farghaly Bot:  Hi Mahmoud Badr Farghaly ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9638251986 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  009715679711
 53            12:14 PM, 01st Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           12:16 PM, 01st Mar                     mahmoud badr farghaly                    I have order now 4 days still nothing           12:16 PM, 01st Mar                     mahmoud badr farghaly                    ?           12:18 PM, 01st Mar                     mahmoud badr farghaly                    What did you help           12:20 PM, 01st Mar                   Prince                   Please do let us know the order number?           12:20 PM, 01st Mar                     mahmoud badr farghaly                    9638251986           12:21 PM, 01st Mar                   Prince                   Kindly allow us a moment to check.           12:21 PM, 01st Mar                     mahmoud badr farghaly                    Ok           12:21 PM, 01st Mar                   Prince                   We sincerely apologize for the incon
 venience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           12:23 PM, 01st Mar                   Prince                   Is there anything else i can help you?           12:26 PM, 01st Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:28 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2169821