Subject: Ticket Assigned - Conversation with mohamed nizam / escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 01 Mar 2021 08:22:44 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed nizam / escalation mohamed nizam                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohamed nizam Bot:  Hi Mohamed Nizam ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9631902816 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503766036            12:06 PM, 
 01st Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           12:10 PM, 01st Mar                     mohamed nizam                    yes           12:12 PM, 01st Mar                     mohamed nizam                    where is my order still not yet deliver almost 1 month finish           12:13 PM, 01st Mar                     mohamed nizam                    my order number 9631902816           12:13 PM, 01st Mar                   Prince                   We sincerely apologize for the inconvenience caused.           12:15 PM, 01st Mar                   Prince                   Kindly allow me a moment to retrieve your information.           12:15 PM, 01st Mar                     mohamed nizam                    OK           12:15 PM, 01st Mar                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query again to the concerned team and will be in 
 touch with you on email ([email-masked]).           12:18 PM, 01st Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           12:20 PM, 01st Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:22 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2169784