Subject: Ticket Assigned - Conversation with hai / delivery follow up
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 01 Mar 2021 07:21:58 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hai / delivery follow up hai                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hai Bot:  Hi Hai ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9638376210 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564666138            11:04 AM, 01st Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:04 AM, 01st Mar                     hai                    My  order status           11:06 AM, 01st Mar                   Prince                   Please do let us know the order number?           11:07 AM, 01st Mar                     hai                    9638376210           11:07 AM, 01st Mar                     hai                    Estimate times           11:08 AM, 01st Mar                   Prince                   Kindly allow me a moment to check.           11:10 AM, 01st Mar                   Prince                   We see that you have placed your order on 27 Feb, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.   You’ll receive an SMS and an email when your order is ready for collection.           11:12 AM, 01st Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:14 AM, 01st Mar                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:18 AM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2169461