Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Feb 2021 06:46:27 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">
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<b><font>What is this back to back emails about? I hereby attach the screen shots of three orders which got cancelled by your end .I didn't receive my refund yet .</font></b><div><b><font>Orders</font></b></div>
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<b><font>--------------<br></font></b><div><b><font>#9633205286 - Ordered on Feb 2 2021 -12.45 AED</font></b></div>
<div><b><font>#9632549013 -Ordered on Feb 1 2021  -12.45 AED</font></b></div>
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<div><b><font>#9632299151 -Ordered on Jan 31 2021 -12.45 AED</font></b></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Feb 26, 2021 at 7:18 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2098286</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Prince Malik : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Lifas,<br><br>Thank you for contacting us.<br><br>We sincerely apologize for any inconvenience caused.<br><br>We would request you to please elaborate your query along with your order number so, that we can assist you better.<br><br>We look forward to hearing from you.<br>
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<br>Your friends,<br>The Support Team<br>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">
<div><span style='color:rgb(7,55,99);font-family:"Times New Roman",serif;font-size:14px'><br></span></div>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:rgb(23,54,93)'> </span><div><span lang="EN-US" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:rgb(7,55,99);background-image:initial;background-repeat:initial'>Thanks &amp; Regards<br>LIFAS P K </span></div>
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<span lang="EN-US" style='font-size:9pt;font-family:"Times New Roman",serif;color:rgb(7,55,99);background-image:initial;background-repeat:initial'>Email : <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></span><span lang="EN-US" style='font-size:9pt;font-family:"Times New Roman",serif;color:rgb(23,54,93);background-image:initial;background-repeat:initial'> | </span><span lang="EN-US" style='font-size:9pt;font-family:"Times New Roman",serif;color:rgb(7,55,99);background-image:initial;background-repeat:initial'>Mobile : +971555883223</span>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043196837093'>Cancelled Orders for refund.jfif</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2098286