Subject: Ticket Assigned - Conversation with umm anas / refund
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 07:10:48 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with umm anas / refund umm anas                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  umm anas Bot:  Hi Umm Anas ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6272429182 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502315759            10:57 AM, 27th Feb                
    Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:58 AM, 27th Feb                     umm anas                             10:58 AM, 27th Feb                     umm anas                    I ordered online few items .recieved it andreturned few of them yesterday           10:59 AM, 27th Feb                     umm anas                    1 item which i returned not showing returned           10:59 AM, 27th Feb                   Prince                   Please do let us know the order number.           11:00 AM, 27th Feb                     umm anas                             11:00 AM, 27th Feb                     umm anas                    Can u plz make sure i can recieve money refund for that item also           11:00 AM, 27th Feb                   Prince                   Kindly allow us a moment to ccheck.           11:02 AM, 27th Feb                     umm anas                    Ok           11:02 AM, 27th Feb 
                     umm anas                    I am waiting           11:02 AM, 27th Feb                   Prince                   Have you returned 6 items yesterday?           11:05 AM, 27th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:07 AM, 27th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:10 AM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2159944