Subject: New Reply Received - order number 9635866712
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Apr 2021 06:58:33 +0000

Hi Prince Malik,  The customer has responded to the ticket.  order number 9635866712  Ticket comment <div dir="ltr">Dear i did not get a refund till now. please check the status.</div>
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<div>On Mon, Mar 8, 2021 at 4:09 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ghulam,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund to your card for the wrong item on 08 Mar, 2021.<br><br>
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<div dir="ltr">** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2152907