Subject: Ticket Assigned - Conversation with natasha/ order status
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 09:46:23 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with natasha/ order status natasha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  natasha Bot:  Hi Natasha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9646315798 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509630613            01:33 PM, 31st Mar                   Prince 
                   Hi Natasha, Good afternoon. My name is Prince.Thank you for contacting us. I will be happy to help you!           01:36 PM, 31st Mar                   Prince                   As we can see you are contacting us regarding this order 9646315798. Kindly confirm us?           01:37 PM, 31st Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           01:39 PM, 31st Mar                   Prince                   Hi Natasha, I have not received a response from you still, please confirm if we are still connected?           01:41 PM, 31st Mar                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:45 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2331049