Subject: Ticket Assigned - Conversation with hi / refund
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 08:16:35 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi / refund hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:05 PM, 31st Mar                     hi                    Hi I order some item but same time I cancel one of it they told me they will send my money back to my account but still I did not receive any money           12:05 PM, 31st Mar                   Prince                   Hi, Good morning. My name is Prince.Thank you for contacting us. I will be happy to help you!           12:06 PM, 31st Mar                   Prince                   Could you please share your order number so that I can assist you further?           12:06 PM, 31st Mar                     hi                    9644108903           12:07 PM, 31st Mar                   Prince                   Kindly allow us a moment to check.           12:08 PM, 31st Mar                   Prince                   The refund amount of AED 51.35 for order ID 9644108903, has been processed from our side to your card on 3/21/21 9:13 PM under the transaction ID 169999990121246643.  ** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.           12:09 PM, 31st Mar                     hi                    Ok thanks           12:10 PM, 31st Mar                   Prince                   Is there anything else i can help you with?           12:11 PM, 31st Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:15 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2330495