Subject: Ticket Assigned - Conversation with bharti / order status
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 08:03:21 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bharti / order status bharti                    Bot:  Hi again! Bot:  Please enter your name Customer:  bharti Bot:  Hi Bharti ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  96452249666 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9645224966 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9645249666 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501481878            11:51 AM, 31st Mar                     bharti                    Hello           11:53 AM, 31st Mar                   Bot                   أهلا مرة أخرى!           11:53 AM, 31st Mar                     bharti                    English please           11:53 AM, 31st Mar                   Prince                   Hi Bharti, Good morning. My name is Prince.Thank you for contacting us. I will be happy to help you!           11:54 AM, 31st Mar                     bharti                    Hi prince           11:54 AM, 31st Mar                     bharti                    Good morning           11:55 AM, 31st Mar                     bharti                    I placed an order last week for pick in store and was told it'll be ready in 2 days           11:55 AM, 31st Mar                     bharti                    May I know what is the update           11:55 AM, 31st Mar                     bharti                    Right now I received the confirmation msg           11:57 AM, 31st Mar                     bharti                    Thank you           11:57 AM, 31st Mar                   Prince                   We would like to inform you that your order has now arrived at the store for collection, and is ready for pick-up.  We request you to visit the store and collect your order. You need to bring the following with you to collect your order:  1. Your confirmation email, the text message you receive 2. Identification. This should be either: - Valid National ID  - Valid driver's license or passport featuring a current photograph  The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.           11:59 AM, 31st Mar                   Prince                   Is there anything else i can help you with?           12:01 PM, 31st Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:02 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2330417