Subject: Ticket Assigned - Conversation with pranay / refund
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 08:01:55 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with pranay / refund pranay                    Bot:  Hi again! Bot:  Please enter your name Customer:  pranay Bot:  Hi Pranay ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  4544809929 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97474794105            11:53 AM, 31st Mar                     pranay                    Hello           11:54 AM, 31st Mar                   Bot                   أهلا مرة أخرى!           11:54 AM, 31st Mar                   Prince                   Hi pranay, Good morning. My name is Prince.Thank you for contacting us. I will be happy to help you!           11:54 AM, 31st Mar                     pranay                    English please           11:54 AM, 31st Mar                     pranay                    I kept a return request by till now i didn't received my money back           11:55 AM, 31st Mar                   Prince                   Kindly allow us a moment to retrieve your information.           11:55 AM, 31st Mar                     pranay                    Ok           11:55 AM, 31st Mar                   Prince                   We would like to inform you that we have already processed the refund of QAR 15.00 in the form of voucher code and please find enclosed your credit voucher code # 45448099290206033122.  You can redeem the voucher at in 5 easy steps:   Step 1 - Simply log onto Step 2 - Start shopping Step 3 - Add chosen items to the basket Step 4 - Proceed to checkout Step 5 - Apply promo code at Checkout   Please be informed that this voucher can only be used once.           11:57 AM, 31st Mar                     pranay                    Tq           11:58 AM, 31st Mar                   Prince                   Is there anything else i can help you with?           11:59 AM, 31st Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:01 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2330401