Subject: Ticket Assigned - Conversation with bhavika / order status
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 07:56:45 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bhavika / order status bhavika                    Bot:  Hi again! Bot:  Please enter your name Customer:  bhavika Bot:  Hi Bhavika ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9643750835 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:40 AM, 31st Mar                   Prince                   Hi Bhavika, Good morning. My name is Prince.Thank you for contacting us. I will be happy to
  help you!           11:41 AM, 31st Mar                     bhavika                    I got an sms saying my order is shipped on 28th march           11:41 AM, 31st Mar                     bhavika                    In lifestyle app it shows that it has been delivered on 23rd march           11:42 AM, 31st Mar                     bhavika                    But i still have no recieved it           11:42 AM, 31st Mar                     bhavika                    Not*           11:43 AM, 31st Mar                   Prince                   Kindly allow us a moment to check.           11:44 AM, 31st Mar                   Prince                   We have checked and we would like to inform you that our courier team contacted on (+971528834983) and delivered the order on (23 Mar, 2021).   We request you to please check with your security, family members and neighbours regarding your order.           11:48 AM, 31st Mar                   Prince                   Hi, I'm not getting a resp
 onse from you. Are we still connected?           11:50 AM, 31st Mar                   Prince                   Hi Bhavika, I have not received a response from you still, please confirm if we are still connected?           11:54 AM, 31st Mar                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:56 AM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2330369