Subject: Ticket Assigned - Conversation with geetanjali / escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 07:43:33 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with geetanjali / escalation geetanjali                    Bot:  Hi again! Bot:  Please enter your name Customer:  geetanjali Bot:  Hi Geetanjali ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:33 AM, 31st Mar                     geetanjali                    9644261379order           11:34 AM, 31st Mar                   Prince                   Hi Geetanjali, Good morning. My name is Prince.Thank you for contacting us. I will be happy to help you!           11:34 AM, 31st Mar                     geetanjali                    Hi           11:34 AM, 31st Mar                     geetanjali                    I have raised return request for 9644261379order           11:34 AM, 31st Mar                     geetanjali                    Few days back           11:34 AM, 31st Mar                     geetanjali                    No onecome to collect it           11:35 AM, 31st Mar                     geetanjali                    I want refund asap so that place another order           11:35 AM, 31st Mar                   Prince                   Kindly allow us a moment to check.           11:36 AM, 31st Mar                     geetanjali                    Ok           11:36 AM, 31st Mar                   Prince                   We sincerely apologize for any inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email.           11:39 AM, 31st Mar                     geetanjali                    Ok           11:39 AM, 31st Mar                     geetanjali                    Thanks           11:39 AM, 31st Mar                   Prince                   Is there anything else i can help you with?           11:40 AM, 31st Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:43 AM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2330300