Subject: Ticket Assigned - Conversation with emma rose / escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 07:28:54 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with emma rose / escalation emma rose                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  emma rose Bot:  Hi Emma Rose ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9646791398 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544469690            11:13 AM, 31st Mar                
    Prince                   Hi Emma, Good morning. My name is Prince.Thank you for contacting us. I will be happy to help you!           11:15 AM, 31st Mar                     emma rose                    Hi sir Prince           11:15 AM, 31st Mar                     emma rose                    sir, i just have inquiry           11:15 AM, 31st Mar                     emma rose                    is it possible to change the delivery address for my orders?           11:15 AM, 31st Mar                     emma rose                    i forgot to choose the right address           11:16 AM, 31st Mar                     emma rose                    if it will be delivered tomorrow Please deliver to this address           11:17 AM, 31st Mar                     emma rose                    A1 Building Dubai Digital Park , 2nd Floor Unit 222, Near Red Radisson DSO, Dubai Dubai Silicon Oasis Mobile Number: +971 544469690           11:17 AM, 31st Mar                     emma rose           
          But if the delivery is on saturday... its fine to deliver in the residential address silison gates 3           11:18 AM, 31st Mar                   Prince                   Kindly allow us a moment to retrieve your information.           11:18 AM, 31st Mar                   Prince                   Thank you for confirming your address and contact number. We would request you to kindly coordinate with our courier partner about delivery date and time.           11:22 AM, 31st Mar                   Prince                   Also, we would like to inform you that we have forwarded this to our courier team and will get back to you email.           11:24 AM, 31st Mar                   Prince                   Is there anything else i can help you with?           11:26 AM, 31st Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:28 AM, 31st Mar                                          V
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