Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 30 Mar 2021 13:05:13 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="ltr">Thank you for your quick response. I have received the refund.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Mar 25, 2021 at 2:55 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Uzma,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 6283819429.<br><br>We sincerely apologize for the inconvenience caused.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br><br>
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<div dir="ltr">As we can see you have already returned the wrong item and we have processed the refund for the same on 23 Mar, 2021.</div>
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<div dir="ltr">The amount you have paid online will be refunded back to your original payment method within 7-14 business days.</div>
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<div dir="ltr">We thank you for understating and cooperation.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2252850