Subject: New Reply Received - Transaction Failure
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Mar 2021 09:16:05 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Transaction Failure  Ticket comment <div dir="auto">Good Day,<div dir="auto"><br></div>
<div dir="auto">Further to the email sent yesterday,  Please find below various Screenshot attached related to my query. </div>
<div dir="auto"><br></div>
<div dir="auto">Kindly reply at the earliest.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">ruxana shaji</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Mon, 29 Mar 2021, 7:47 pm<br>Subject: Transaction Failure<br>To: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
</div>
<div dir="auto">Good evening,<div dir="auto"><br></div>
<div dir="auto">This is to notify you regarding the above,  related to the transaction on 22nd March 2021, that was failed due to unknown error.</div>
<div dir="auto"><br></div>
<div dir="auto">Please note that we have already contacted the bank and I have got the confirmation from the bank saying that the amount has been credited to you. Kindly refer to the bank statement attached.</div>
<div dir="auto"><br></div>
<div dir="auto">If the amount has been credited, kindly refund us the amount.  Or provide us the statement to provide the same as proof to the bank.</div>
<div dir="auto"><br></div>
<div dir="auto">Please look into the matter with priority.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
</div>

</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043206411538'>tempFileForShare_20210329-192549.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043206411539'>Screenshot_20210324-163905_WhatsApp.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043206411540'>Screenshot_20210324-163845_WhatsApp.jpg</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043206411542'>tempFileForShare_20210330-131551.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2322304