Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 29 Mar 2021 20:32:49 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>To whom it may concern,
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<div>I have attached the details of the payment that went out twice One payment went out at 11.28 and the other at 11.42 on the 2/03/2021 as you can see please check your records as this confirms the money has left my bank and never refunded </div>
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<div>Please issue a refund </div>
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<div>Thank you </div>
<div> <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNjI1NDIxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PgjJgtmAiddpb-tQ6RTQIMziDIf0jwWQIhQR0amhNU0"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNjI1NDIyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.axtXciGqbmebM9NEBeAC8WcPTIiXNXJDTy4lCbXRc2E"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 28 Mar 2021, at 07:15, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Haroon,<br>
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Thank you for getting in touch with us.</div>
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<div dir="ltr">​We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">We would request you to to kindly share the bank statement from 2 Mar, 2021 to till date along with the auth. code so that we can check and assist you further.<br>
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<div dir="ltr">We look forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2290675