Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 29 Mar 2021 12:53:38 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Hi! Maam/sir why do i need to pay delivery charge again?i think it's not my fault that you delivered a wrong item<div dir="auto">If ever i dont want to order again i cannot get back the wrong item that i return?</div>
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<div>On Sat, 27 Mar 2021, 3:22 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Rose,<br><br>Thank you for getting in touch with us.<br> <br>Delivery is free on orders of KWD 18 and above. If your total order value is less than KWD 18, you will be charged KWD 2 for delivery.<br> <br>There will be an additional service charge of KWD 1 on all Cash on Delivery orders.<br> <br>Your delivery charges will be displayed during the checkout process.<br><br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2222150