Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 27 Mar 2021 07:42:11 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hi,
I had given the returned items to the delivery guy last Friday. Can i know if it was received and a refund soon?

Sent from Yahoo Mail for iPad

On Tuesday, March 16, 2021, 14:49, Splash Fashions <[email-masked]> wrote:

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We’ve received your return request.

Hi Hasli Sudiman, thank you for getting in touch with us. Here’s how your return 1000650131 for order 9642346714 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  Solid Shirt with Long Sleeves and Spread Collar  |
| Color: Blue |
|  Size: 16.5  |
| Quantity: 1 |

  |  AED 49  |

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|  Textured Mid-Rise Trousers with Pocket Detail and Belt Loops  |
| Color: Grey |
|  Size: 38  |
| Quantity: 1 |

  |  AED 59  |

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|  Total | AED 108  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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Call us on 800-SPLASH (800-775274). 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2283663