Subject: Ticket Assigned - Conversation with ashish / refund
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 27 Mar 2021 06:47:58 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ashish / refund ashish                    Bot:  Hi again! Bot:  Please enter your name Customer:  ashish Bot:  Hi Ashish ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issue
 r may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566006075            10:31 AM, 27th Mar                   Prince                   Hi Ashish, Good morning. My name is Prince.Thank you for contacting us. I will be happy to help you!           10:33 AM, 27th Mar                     ashish                    Good morning Prince           10:34 AM, 27th Mar                     ashish                    I had 2 items returned as the siz
 e was not correct           10:34 AM, 27th Mar                     ashish                    Its been over a week now           10:34 AM, 27th Mar                     ashish                    Still the return is showing as in progress           10:34 AM, 27th Mar                     ashish                    I had used a gift card for the purchase so should it be taking so long for the refund procedure?           10:35 AM, 27th Mar                   Prince                   Could you please share your order number so that I can assist you further?           10:37 AM, 27th Mar                     ashish                    9644001632           10:38 AM, 27th Mar                   Prince                   Kindly allow us a moment to retrieve your information.           10:38 AM, 27th Mar                   Prince                   We would like to inform you that your product has been reached our warehouse.   It will take us 1-2 business days from the time we receive your return to con
 duct a quality check and issue your refund.  Once the refund is processed the amount you paid will be refunded back to your my credit wallet.           10:40 AM, 27th Mar                     ashish                    Okay thank you           10:41 AM, 27th Mar                   Prince                   Is there anything else i can help you with?           10:44 AM, 27th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:47 AM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2309012