Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 18:21:50 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!  Ticket comment <div dir="auto">Thank you for your response. Already collected my return order on Wednesday<div dir="auto">Not yet get my refund back</div>
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<div>On Thu, Mar 25, 2021, 16:08 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Tunisi,<br><br>Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br><br>As per the record we can see that you have created the return request on 23 Mar, 2021.<br><br>Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # RP032321001627.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2288919