Subject: Ticket Assigned - Conversation with mr imad/ store inquiry
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 10:54:31 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mr  imad/ store inquiry mr  imad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mr  imad Bot:  Hi Mr  Imad ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card 
 issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966554718019            02:31 PM, 26th Mar                     mr  imad                    I need to buy one Parfum called:   LANVIN L'HOMME SPORT, But I m travelling om Sunday and need to be Delivered ASAP to my location 
 in Dubai at Hotel           02:32 PM, 26th Mar                   Prince                   Hi Imad, Good afternoon. My name is Prince.Thank you for contacting us. I will be happy to help you!           02:33 PM, 26th Mar                     mr  imad                    I need to buy one Parfum called:   LANVIN L'HOMME SPORT, But I m travelling om Sunday and need to be Delivered ASAP to my location in Dubai at Hotel           02:34 PM, 26th Mar                     mr  imad                    Is this possible?           02:34 PM, 26th Mar                   Prince                   We would like to inform you that our delivery time frame is 2-3 business days. Now, we would request you to kindly visit our any nearby store for the same.           02:35 PM, 26th Mar                     mr  imad                    I am at Emirates Mall, what's the nearest store?           02:36 PM, 26th Mar                     mr  imad                    Need 2 or 3 items if available           02:37 PM, 26t
 h Mar                   Prince                   You can visit our any nearest store centrepoint.           02:40 PM, 26th Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           02:42 PM, 26th Mar                   Prince                   Hi Imad, I have not received a response from you still, please confirm if we are still connected?           02:44 PM, 26th Mar                     mr  imad                    Yes, I need the nearest store to my location in Emirates Mall           02:46 PM, 26th Mar                     mr  imad                    And need to know if there is 2 or 3 items available           02:47 PM, 26th Mar                     mr  imad                    At ur store           02:47 PM, 26th Mar                   Prince                   You can search your nearby store with help of below given link:           02:48 PM, 26th Mar                   Prince                   https://www.centrepointstor
 es.com/ae/en/storelocator           02:48 PM, 26th Mar                   Prince                   Is there anything else i can help you with?           02:51 PM, 26th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:53 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2306302