Subject: Ticket Assigned - Conversation with mukiibi rogers / escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 10:50:30 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mukiibi rogers / escalation mukiibi rogers                    Bot:  Hi again! Bot:  Please enter your name Customer:  mukiibi rogers Bot:  Hi Mukiibi Rogers ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6285751585 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0502346635            02:31 PM, 26th Mar                     m
 ukiibi rogers                    Ok           02:31 PM, 26th Mar                   Prince                   Hi Mukiibi, Good afternoon. My name is Prince.Thank you for contacting us. I will be happy to help you!           02:32 PM, 26th Mar                   Prince                   As we can see you are contacting us regarding this order 6285751585. KIndly confirm us?           02:33 PM, 26th Mar                     mukiibi rogers                    Now 7 days, am waiting for order           02:33 PM, 26th Mar                     mukiibi rogers                    Ur delivery man speaking only arabic language           02:34 PM, 26th Mar                   Prince                   Kindly allow us a moment to check.           02:35 PM, 26th Mar                     mukiibi rogers                    I try to sent my location but he is not understand           02:36 PM, 26th Mar                   Prince                   We sincerely apologize for the inconvenience caused. We have forwar
 ded your query to the concerned team and will be in touch with you on email ([email-masked]).           02:37 PM, 26th Mar                     mukiibi rogers                    Ok thanks           02:38 PM, 26th Mar                     mukiibi rogers                    Tell them to come in day time not in mindnigt           02:39 PM, 26th Mar                     mukiibi rogers                    Because i worked at night shift           02:40 PM, 26th Mar                   Prince                   Please be assured we have escalated this and will get back to you asap on email.           02:43 PM, 26th Mar                   Prince                   Is there anything else i can help you with?           02:45 PM, 26th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:49 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.f
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