Subject: New Reply Received - Fw: ﻿ Your order has been cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 08:02:47 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Fw: 	Your order has been cancelled  Ticket comment <div>Yes that's correct.</div>
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<div id="yMail_cursorElementTracker_1616745652650">How Bout my other order and what's the reason of wrong delivery. I am chasing from last few days but all comments are very very generalise.</div>
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<div id="yMail_cursorElementTracker_1616745687878">Some one need to dig at the case and let us know what action is done. </div>
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<div id="yMail_cursorElementTracker_1616745711742">Your team picked and refund is done  now but why order is wrongly delivered at first instance.<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Fri, 26 Mar 2021 at 11:59, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2378866579"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div class="yiv2378866579yqt3309479100" id="yiv2378866579yqtfd10822">Hi Kuldeep,</div>
<br><br>Thank you for your prompt response.<br><br>We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.<br><br>
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<div dir="ltr">As we can see you have placed this order # 9644517279 on 23 Mar, 2021 for the same item (Slim Fit Checked Shirt with Long Sleeves) which was cancelled. </div>
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<div dir="ltr">We would like to inform you that your order has now arrived at the store for collection, and is ready for pick-up.<br><br>We request you to visit the store and collect your order. You need to bring the following with you to collect your order:<br><br>1. Your confirmation email, the text message you receive<br>2. Identification. This should be either:<br>- Valid National ID ​<br>- Valid driver's license or passport featuring a current photograph<br><br>The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2276476