Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 09:45:16 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div>I received my delivery. </div>
<div>Next time don’t send my delivery items through saudi post.</div>
<div>Thanks <br><br><div dir="ltr">Dr Zargham malik </div>
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<div>On 23-Mar-2021, at 2:36 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Muhammad,<br><br>Thank you for reaching out to us.<br><br>We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.</div></div>
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<div dir="ltr">Please consider this a rare exception. We have now taken your valuable feedback and shared it with the concerned team. They are going to make sure that this doesn't happen with you in your future purchases.</div>
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<div dir="ltr">Unfortunately we are unable to resend the items once the return process has already been initiated. The amount you have paid online will be refunded back to your original payment method within 7-14 business days.<br><br>We would request you to please place a new order for the same items if available with your contact number and we will try our best to make sure the items are delivered to you in a timely fashion.<br><br>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2265667