Subject: Ticket Assigned - Conversation with hi / C&C
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 08:25:01 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi / C&C hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7445064464 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97333886358            12:15 PM, 25th Mar                     hi                    Ok           12:15 PM, 25th Mar                   Prince                   Hi , My name is Prince.Thank you for contacting us. I will be happy to help you!           12:15 PM, 25th Mar                     hi                    Hi           12:15 PM, 25th Mar                   Prince                   As we can see you are contacting us regarding this order 7445064464. Kindly confirm us.           12:15 PM, 25th Mar                     hi                    I just make an order for pick up can i get my order at 2pm           12:16 PM, 25th Mar                   Prince                   Kindly allow us a moment to retrieve your information.           12:17 PM, 25th Mar                   Prince                   We see that you have placed your order on 25 Nov, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.   You’ll receive an SMS and an email when your order is ready for collection. ​           12:19 PM, 25th Mar                   Prince                   Is there anything anything else i can help you with?           12:21 PM, 25th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:24 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2300327